Complex Care Specialist (Youth & Disability)

SCHADS Level 4
Impact Care Solutions | Western Sydney
Full Time | Part Time | Casual

Help build something different.

Impact Care Solutions is establishing a dedicated  Complex Care Team to support children and young people with some of the most complex combinations of disability, trauma, mental health needs and behaviours of concern.

This is  not a standard Therapeutic Youth Worker position.

This is a specialist  SCHADS Level 4role for experienced practitioners who have developed advanced capability across both therapeutic residential care and disability support.

If you’re looking for a role where your experience, judgement and professional practice genuinely influence outcomes, we’d like to hear from you.

Why this role is different

Our Complex Care Specialists support children and young people whose needs often include multiple interacting challenges, such as:

• Significant disability
• High personal care needs
• Autism and intellectual disability
• Trauma and attachment difficulties
• Mental health presentations
• Emotional dysregulation
• Behaviours of concern
• Self-harm or suicide risk
• Communication and sensory support needs

These referrals require practitioners with advanced skills, sound judgement and the confidence to work collaboratively with multidisciplinary teams.

This is why the role is classified at  SCHADS Level 4 .

About the role

Working as part of our specialist Complex Care team, you will:

• Build safe, therapeutic and trusting relationships with children and young people.
• Deliver high-quality therapeutic and disability support tailored to individual needs.
• Provide personal care including showering, toileting, continence care, dressing, mobility support and medication assistance.
• Implement Behaviour Support Plans, Individual Support Plans and Risk Management Plans.
• Respond safely and therapeutically during behavioural escalation and crisis situations.
• Support education, community participation, appointments, communication and daily living skills.
• Work collaboratively with Behaviour Support Practitioners, allied health professionals and House Coordinators.
• Complete professional documentation, including shift notes, behavioural observations and incident reports.
• Model high standards of practice and contribute positively to your team.
• Participate in a rotating roster including day, afternoon, weekend, awake and sleepover shifts.

This role is probably for you if…

• You have at least two years’ experience supporting children or young people with complex disability, trauma or behaviours of concern.
• You remain calm and make sound decisions in challenging situations.
• You’re confident providing high-level personal care while maintaining dignity and respect.
• You understand trauma-informed practice and Positive Behaviour Support.
• You communicate professionally and produce high-quality documentation.
• Colleagues naturally look to you for guidance during complex situations.
• You’re committed to continually developing your professional practice.

Qualifications

We’re looking for applicants with a Certificate IV or higher in:

• Disability
• Community Services
• Child, Youth & Family Intervention
• Youth Work
• Mental Health
• Nursing or another relevant discipline

Equivalent experience supporting children and young people with complex needs will also be considered.

What we offer

• SCHADS Level 4 remuneration , recognising the specialist capability required for the role.
• Salary packaging for permanent employees.
• Casual loading for casual positions.
• Ongoing specialist training and professional development.
• Clinical mentoring and reflective practice.
• Supportive leadership from experienced practitioners.
• Genuine career progression within our growing Complex Care service.
• The opportunity to work with some of the most complex and rewarding referrals in the sector.

Essential requirements

• Current NSW Working With Children Check.
• NDIS Worker Screening Clearance (or willingness to obtain).
• Current unrestricted Australian Driver Licence.
• Current First Aid and CPR Certificate (or willingness to obtain).
• Willingness to complete police and probity checks.
• Australian working rights.

Who should apply?

This role is intended for practitioners seeking to progress beyond a traditional support worker position.

We’re building a small team of highly capable professionals who are passionate about supporting children and young people with the highest and most complex needs.

If you’re looking for a standard Therapeutic Youth Worker role, our Level 3 positions may be a better fit.

If you’re ready to apply your skills in a specialist  SCHADS Level 4role and help shape the future of Complex Care at Impact Care Solutions, we’d like to hear from you.

Child Safe & Inclusive Employer

Impact Care Solutions is committed to providing child-safe, culturally safe and inclusive services. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse backgrounds.

Apply Now

Applications will be assessed as they are received.

Only shortlisted applicants will be contacted.

For enquiries, email  recruitment@impactcare.org.au .