Digital Sales Analyst

At ING,we’rereimagining what modern banking looks like — simpler, smarter, and more human. As Australia’s most recommended bank,we’reknown for doing things differently, and that mindset flows through everything we do.We’rebig on empowering our people, removing red tape, and giving you the freedom to bring your ideas to life.

Our Retail Bank is on a high‑growth trajectory, and digital sales is at the heart of that strategy.That’swhere you come in. As Digital Sales Analyst ,you’llhelp shape how customers discover our products, engage with our digital channels, and convert through seamless, intuitive eperiences.You’llbe part of a team that thrives on curiosity, eperimentation and data‑led decision making—with real opportunities to influence outcomes and see your insights come to life quickly.

Ifyou’reenergised by solving problems, spotting patterns, and turning data into meaningful action, this is your chance to contribute to a bankthat’sbold,innovativeand genuinely values the impact of great analytics.

What you’ll do

• Analyse digital sales funnel performance and deliver actionable insights to improve acquisition and conversion.
• Support A/B and multivariate testing across digital journeys — from setup to interpreting results.
• Maintain and enhance tracking frameworks, tagging, and campaign measurement across digital platforms.
• Identifyoptimisation opportunities across the customer apply flow and support eecution of improvements.
• Build dashboards, reports and performance summaries for stakeholders and senior leaders.

What we’re looking for

• Eperience with digital analytics platforms such as Adobe Analytics or Google Analytics, including tagging and QA, isessential.
• Outstanding numerical and analytical skills, with the ability to turn data into clear insights and recommendations.
• Familiarity with A/B testing methodologies and eperimentation principles.
• A curiosity for digital optimisation, customerbehaviourand continuous improvement.
• Eceptional communication skills and the ability to collaborate across digital, product,marketingand analytics teams.
• Familiarity with SQL andvisualisationtools such as Tableau is highly desirable.

What’s in it for you?

• Discounted ING Health Insurance
• AnadditionalRest Day tosupport your wellbeing
• AnIMPACT dayto volunteer onapproved sustainability activity

At ING,we’reall about making life simpler and more rewarding – for the people who bank with us, the team members who work with us, and the communitieswe’reproud to support. Joining ING means stepping into an environment where your individualityisn’tjust welcomed -it’scelebrated.We’vebuilt a culturethat’sfun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whetheryou’retaking ownership of eciting projects,thinking outside the bo, or working with global colleagues,you’llfind ING is the kind of place where growthisn’tjust a possibility;it’sa promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace,you’llfeel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values – not on ticking every bo. So, ifyou’reinterested butdon’tmeet all the criteria, we encourage you to apply.We’reinvested in fostering a diverse and inclusive workplace where everyone feels like they belong.We’reyour allies in helping you do your thing during the recruitment process, so let us know( below)if yourequireany support or adjustments when you apply

Soundlike your kind of vibe? Wecan’twait to hear from you!

(One last note: Weoperateusing a direct talent sourcing model, sonoagency introductions,please.)

ING is Australia’s most recommended bank according to RFIGlobal’sConsumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact:Skye Griffiths on ***email_hidden***

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications closeFriday20March

Before you apply

Here atINGwe consider employee development to be important and encourage eisting employees to apply for suitable internal positions. It is epected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived inspecial circumstancesand after consultation with yourManager.

#LI-DNI

Your place of work

Eplore the area

Vragen? Stel ze aan

ING Recruitment Team

Vraag via

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.