Facilities Manager

Locations: South Brisbane, QLD, 4101
Full-Time: Immediate start
Reports to: Manager
Job Title: Facilities Manager
Salary range: $76,550 – $90,000 + Superannuation – depending on skill level
Job Closure date: 30 days

About Our Client
Our client is an iconic luxury hotel, celebrated as a dynamic and sophisticated destination that seamlessly blends modern architectural design with world-class hospitality. This vibrant precinct is more than just a hotel; it is a hub of luxury accommodation, exclusive retail, and award-winning dining and entertainment. Renowned for creating immersive and flawless guest experiences, our client is committed to maintaining an environment of unparalleled quality, comfort, and aesthetic appeal. They are seeking a strategic and hands-on Facilities Manager to become the custodian of their exceptional physical asset.

About the Role
On behalf of our client, we are recruiting for a Facilities Manager to assume full responsibility for the preservation and continuous operation of their prestigious property. This is a pivotal leadership role where technical expertise meets a passion for impeccable standards. You will be tasked with ensuring that every aspect of the hotel’s infrastructure—from the guest rooms and back-of-house areas to the building’s iconic façade and advanced systems—operates at peak performance. Your work will be integral to protecting the asset’s value and, most importantly, ensuring a safe, comfortable, and uninterrupted experience for guests and staff.

Key Responsibilities & Duties
Strategic Asset Management & Planning

• Develop, implement, and manage a comprehensive, proactive preventative maintenance schedule for the entire hotel precinct, encompassing MEP (Mechanical, Electrical, and Plumbing) systems, life safety systems, and building fabric.
• Lead the strategic planning and execution of long-term capital improvement projects, renovations, and refurbishments, ensuring they are delivered on time, within budget, and with minimal disruption to hotel operations.
• Prepare and meticulously manage the annual facilities operating and capital budgets, conducting detailed cost analysis and implementing cost-control measures without compromising on quality or safety.

Operational Excellence & Guest Experience

• Oversee the daily operations of the hotel’s physical plant, including HVAC, electrical, plumbing, and other critical building systems, to ensure a consistently perfect environment for guests and staff.
• Manage a prompt and efficient system for responding to and resolving maintenance requests, prioritizing those that impact the guest experience directly.
• Conduct regular and detailed inspections of all public areas, guest suites, and back-of-house facilities to identify and address issues related to wear and tear, ensuring the property always reflects a five-star standard of presentation.

Leadership, Compliance & Safety

• Lead, mentor, and schedule a skilled team of maintenance technicians and tradespeople, fostering a culture of accountability, continuous improvement, and exceptional service.
• Serve as the hotel’s primary expert on Workplace Health & Safety (WHS) compliance, ensuring all practices, contractor management, and documentation adhere to the highest standards of statutory and company policy.
• Build and maintain strong relationships with external vendors, contractors, and service providers, negotiating contracts and ensuring all work performed on-site meets the hotel’s rigorous quality and safety requirements.

Candidate Profile & Requirements

• Proven experience as a Facilities Manager, Chief Engineer, or in a similar senior technical management role within a luxury hotel, high-end residential complex, or a comparable five-star service environment.
• A strong qualification in Engineering, Building Management, or a related trade field, combined with comprehensive knowledge of building codes, WHS legislation, and statutory compliance.
• Demonstrated financial acumen, with experience in budgeting, forecasting, and managing significant operational and capital expenditures.
• Exceptional leadership and communication skills, with a proven ability to manage, develop, and inspire a technical team and collaborate effectively with other department heads.
• A strategic thinker with a hands-on approach, capable of prioritising a complex workload in a fast-paced, 24/7 operation.
• A genuine passion for upholding the highest standards of quality and a commitment to supporting a world-class guest experience from an operational and technical standpoint.