Hotel Manager

Global Vision Recruitment on Behalf of Citiclub Hotel T/A Ninth Grange Pty Ltd

Date Posted: August 24, 2026
Position: Hotel Manager
Salary: $79,000 to $85,000 plus 12% superannuation
Hours: 38 hours per week
Mode: Full-time
Location: 113 Queen St, Melbourne, VIC 3000
Experience Required: Minimum 1 year of professional experience in hotel management

Citi Club Hotel is looking for a dynamic and visionary Hotel Manager to drive overall operational performance and champion exceptional guest experiences. Managing a multi-faceted property featuring modern rooms, on-site dining and nightlife, you will play a crucial role in maintaining our high standards of hospitality while maximizing profitability and staff engagement.

Responsibilities include but are not limited to:

• Overseeing daily hotel operations and ensuring exceptional customer service is delivered to guests
• Managing and supervising hotel staff, including hiring, training, and performance management
• Developing and implementing policies and procedures to ensure efficient hotel operations and compliance with relevant laws and regulations
• Managing budgets, financial plans, and forecasting hotel revenues
• Building and maintaining relationships with clients, vendors, and suppliers
• Implementing strategies to increase hotel occupancy and revenue
• Handling guest complaints and resolving issues in a timely and professional manner
• Maintaining and monitoring hotel facilities and equipment to ensure they are in good working condition
• Preparing and presenting regular reports to senior management

Qualifications:
• Bachelor’s degree in Hotel Management or relevant area of study

Other Skills & Requirements:

• Minimum 1 year of professional experience in hotel management
• Strong leadership, interpersonal, and communication skills
• Excellent customer service skills and the ability to handle guest complaints and resolve issues effectively
• Excellent problem-solving and decision-making skills
• Strong financial management skills, including budgeting, forecasting, and financial analysis
• Proficient in using hotel management software (Especially RMS) and systems
• Excellent organizational and time-management skills

If you have a passion for hospitality and experience in managing a hotel, we invite you to apply for this exciting opportunity!